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PRAGMA EDGE / TRANSPORTATION & LOGISTICS

Move the shipment. Connect the response.

Connect shipment events, partner exchanges and operational systems with fleet maintenance and reviewed AI assistance for logistics exceptions.

One connected operating story. Built around transportation & logistics.

YOUR OPERATING REALITY

Blind shipment handoffs. Fleet downtime. Manual exception chasing.

A shipment journey crosses organizations, applications and physical assets. Useful visibility links these handoffs rather than adding another isolated dashboard. Begin with the milestones that change an operational decision.

01 / ONE INTEGRATION

Keep the shipment identity intact across every handoff.

A shipper, carrier, warehouse and consignee may all refer to the same movement differently. Connect shipment events and business documents so dispatch can locate the missing milestone without a chain of calls.

MFT & B2BApplicationsAPIsEvent streamingHybrid integration
01

TMS, WMS and carrier coordination

Align order, load and shipment references across transport and warehouse systems.

02

Partner document visibility

Follow dispatch notices, status updates and delivery evidence. Define the expected acknowledgment and exception owner for each handoff.

03
EVENT STREAMING / ILLUSTRATIVE USE CASE

Turn shipment milestones into a coordinated exception response.

Stream pickup, arrival and delivery updates from carriers and operating systems. Handle late or out-of-order events explicitly so dispatch sees the last confirmed business state, not merely the last message received.

What to measure

Missing milestones · Manual track-and-trace effort · Document exceptions · Event-to-business-action latency

Explore One Integration ↗
02 / MAXIMO

Plan asset readiness around the next movement.

Fleet, terminal and material-handling equipment have operating schedules as well as service needs. Maximo can connect inspection and condition evidence to maintenance priorities before dispatch commits capacity.

See and listen across fleet and terminals

Associate inspections, condition signals and prior work with the asset and its operating role.

Think and act on service readiness

Review maintenance needs, parts and technician availability against the next operating window, then record completed work.

Explore Maximo & asset management ↗
What to measure

Asset availability · Repeat breakdowns · Service-related dispatch delays

01SEE / TRANSPORTATION & LOGISTICS

See the condition of fleet, terminal equipment and material-handling assets.

Vehicle and terminal inspection findings.

Operational response
Associate the inspection with the correct asset and location. Retain the observation and supporting evidence so the maintenance owner can distinguish a new defect from an existing condition.
What moves forward
A reviewable condition record linked to the affected asset.

Example asset-management pattern · Capabilities depend on selected Maximo components and integrations.

03 / AI GOVERNANCE & AUTOMATION

Turn a disruption into a reviewable dispatch decision.

AI can gather shipment and asset context, summarize the exception and prepare possible follow-up. Dispatch retains ownership of rerouting and customer commitments.

Disruption briefing

Identify the affected shipment, last confirmed event and unresolved carrier or maintenance questions.

Document and communication assistance

Classify delivery documents and draft status messages, with review before commitments or routing changes are made.

Explore governed AI ↗
What to measure

Exception handling time · Missing delivery records · Repeated status inquiries

A CONTROLLED PATH FROM CONTEXT TO ACTION
  1. 01
    Ground

    Shipment & asset context.

  2. 02
    Evaluate

    Check access, completeness and the evidence needed for dispatch review.

  3. 03
    Review

    Dispatchers and transport operations owners approve sensitive actions.

  4. 04
    Execute & record

    Approved follow-up, with the decision and its supporting evidence recorded.

THREE PILLARS / ONE EXAMPLE WORKFLOW

From an isolated event to a coordinated response.

THE TRANSPORTATION & LOGISTICS SCENARIO

A delayed shipment and a fleet condition alert reach the same operational view. Dispatch reviews the service options with maintenance and delivery context together.

01One Integration

Assemble the context.

Bring TMS, WMS, carrier feeds, shipment events and partner EDI together so the event arrives with its business reference and relevant operating evidence.

Explore the integration role
02Maximo

Understand the asset impact.

Relate the event to fleet, terminal equipment and material-handling assets. Review condition, existing work and service dependencies before prioritizing a response.

Explore the asset response
03AI Governance & Automation

Coordinate a reviewed response.

Support shipment exception summaries and document classification with approved context. Keep dispatchers and transport operations owners responsible for consequential decisions and record the outcome.

Explore governed automation
One connected workflow.Illustrative scenario. The implementation depends on your systems, asset scope and approval requirements.
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