TMS, WMS and carrier coordination
Align order, load and shipment references across transport and warehouse systems.
Let's connect ↗Connect shipment events, partner exchanges and operational systems with fleet maintenance and reviewed AI assistance for logistics exceptions.
One connected operating story. Built around transportation & logistics.
A shipment journey crosses organizations, applications and physical assets. Useful visibility links these handoffs rather than adding another isolated dashboard. Begin with the milestones that change an operational decision.
A shipper, carrier, warehouse and consignee may all refer to the same movement differently. Connect shipment events and business documents so dispatch can locate the missing milestone without a chain of calls.
Align order, load and shipment references across transport and warehouse systems.
Follow dispatch notices, status updates and delivery evidence. Define the expected acknowledgment and exception owner for each handoff.
Stream pickup, arrival and delivery updates from carriers and operating systems. Handle late or out-of-order events explicitly so dispatch sees the last confirmed business state, not merely the last message received.
Missing milestones · Manual track-and-trace effort · Document exceptions · Event-to-business-action latency
Fleet, terminal and material-handling equipment have operating schedules as well as service needs. Maximo can connect inspection and condition evidence to maintenance priorities before dispatch commits capacity.
Associate inspections, condition signals and prior work with the asset and its operating role.
Review maintenance needs, parts and technician availability against the next operating window, then record completed work.
Asset availability · Repeat breakdowns · Service-related dispatch delays
Vehicle and terminal inspection findings.
Fleet condition and equipment sensor signals.
Failure risk against routes and operating schedules.
Maintenance scheduling with mobile field evidence.
Example asset-management pattern · Capabilities depend on selected Maximo components and integrations.
AI can gather shipment and asset context, summarize the exception and prepare possible follow-up. Dispatch retains ownership of rerouting and customer commitments.
Identify the affected shipment, last confirmed event and unresolved carrier or maintenance questions.
Classify delivery documents and draft status messages, with review before commitments or routing changes are made.
Exception handling time · Missing delivery records · Repeated status inquiries
Shipment & asset context.
Check access, completeness and the evidence needed for dispatch review.
Dispatchers and transport operations owners approve sensitive actions.
Approved follow-up, with the decision and its supporting evidence recorded.
A delayed shipment and a fleet condition alert reach the same operational view. Dispatch reviews the service options with maintenance and delivery context together.
Bring TMS, WMS, carrier feeds, shipment events and partner EDI together so the event arrives with its business reference and relevant operating evidence.
Explore the integration roleRelate the event to fleet, terminal equipment and material-handling assets. Review condition, existing work and service dependencies before prioritizing a response.
Explore the asset responseSupport shipment exception summaries and document classification with approved context. Keep dispatchers and transport operations owners responsible for consequential decisions and record the outcome.
Explore governed automationBring your business goal. Let’s shape a practical next step.