Asset and service data alignment
Relate a condition or field observation to the correct asset, location and enterprise work record.
PRAGMA EDGE / ENERGY & UTILITIES
Connect the signal to a safer response.
Connect operational events, enterprise records and service partners with Maximo asset maintenance and governed AI response workflows.
01 / CONNECTOne IntegrationSystems, partners & signals02 / UNDERSTANDMaximoAssets, condition & action03 / ORCHESTRATEAI Governance
& AutomationContext, control & execution
& AutomationContext, control & execution
One connected operating story. Built around energy & utilities.
YOUR OPERATING REALITY
Fragmented field signals. Aging assets. Complex work coordination.
Critical assets generate signals, but response depends on context and ownership. A connected approach ties observations to the asset record, the maintenance decision and the work required in the field.
01 / ONE INTEGRATION
Bring field signals into the enterprise work context.
Operational events, asset records and service requests often use different identifiers. Connect the information needed for maintenance coordination through approved interfaces while respecting operational-system boundaries.
MFT & B2BApplicationsAPIsEvent streamingHybrid integration
Work and material handoffs
Connect maintenance planning with inventory, procurement and service updates so required materials and ownership remain visible.
EVENT STREAMING / ILLUSTRATIVE USE CASE
Bring condition changes into the maintenance conversation.
Stream selected asset-condition and service events through approved boundaries to enterprise consumers. Preserve timestamps and asset identity, and distinguish telemetry delivery from permission to control equipment.
What to measure
Explore One Integration ↗Unmatched asset events · Material-related delays · Work handoff completeness · Event-to-business-action latency
02 / MAXIMO
Prioritize the asset risk behind the alarm.
A transformer, pump or generation asset needs more context than an alert alone. Maximo can organize condition evidence, criticality and maintenance history into a reviewed field-work decision.
See and listen to asset condition
Combine inspection evidence with relevant operating readings and equipment alarms.
Think and act through authorized work
Review the maintenance priority, coordinate crews and materials, and record completion through the approved work and safety process.
What to measure
Critical-asset availability · Reactive maintenance · Work completion quality
01SEE / ENERGY & UTILITIES
See the condition of grid, generation and utility infrastructure.
Field inspection evidence and visible asset deterioration.
- Operational response
- Associate the inspection with the correct asset and location. Retain the observation and supporting evidence so the maintenance owner can distinguish a new defect from an existing condition.
- What moves forward
- A reviewable condition record linked to the affected asset.
02LISTEN / ENERGY & UTILITIES
Listen for changes that affect the operation.
Condition telemetry and equipment alarms.
- Operational response
- Connect the signal to its asset, timestamp and operating context. Review missing or stale readings before using a threshold breach to trigger a response.
- What moves forward
- A contextualized condition alert with an owner and a response window.
03THINK / ENERGY & UTILITIES
Prioritize work against the business consequence.
Asset criticality, health and failure risk.
- Operational response
- Bring the condition finding together with criticality, existing work and service dependencies. Review the priority with control-room operators and authorized field supervisors before changing the maintenance plan.
- What moves forward
- A maintenance priority that reflects asset risk and operational constraints.
04ACT / ENERGY & UTILITIES
Connect the maintenance decision to completed work.
Approved field work with safety and completion records.
- Operational response
- Confirm the approved scope, responsible team and required completion evidence. Return unresolved findings to the planner and use the completed record in the next review.
- What moves forward
- A closed work record, or an explicit exception with a named owner.
Example asset-management pattern · Capabilities depend on selected Maximo components and integrations.
03 / AI GOVERNANCE & AUTOMATION
Prepare the field response with evidence and oversight.
AI assistance can summarize an alarm history or retrieve approved maintenance knowledge. Keep equipment-control and consequential field decisions within the authority of operators and supervisors.
Maintenance briefing
Assemble the asset history, observed changes and unresolved questions into a supervisor’s review packet.
Governed knowledge assistance
Reference approved guidance, identify uncertainty and route the proposed next step to the responsible field or control-room owner.
What to measure
Briefing effort · Incomplete field handoffs · Reviewable recommendations
A CONTROLLED PATH FROM CONTEXT TO ACTION
- 01Ground
Asset & alarm history.
- 02Evaluate
Check access, completeness and the evidence needed for operator review.
- 03Review
Control-room operators and authorized field supervisors approve sensitive actions.
- 04Execute & record
Field response evidence, with the decision and its supporting evidence recorded.
THREE PILLARS / ONE EXAMPLE WORKFLOW
From an isolated event to a coordinated response.
THE ENERGY & UTILITIES SCENARIO
An equipment condition change is matched to inspection history and criticality. A supervisor reviews the maintenance recommendation before work enters the field.
01One Integration
Assemble the context.
Bring operational systems, asset records, service requests and approved enterprise interfaces together so the event arrives with its business reference and relevant operating evidence.
Explore the integration role02Maximo
Understand the asset impact.
Relate the event to grid, generation and utility infrastructure. Review condition, existing work and service dependencies before prioritizing a response.
Explore the asset response03AI Governance & Automation
Coordinate a reviewed response.
Support alarm summarization and maintenance knowledge assistance with approved context. Keep control-room operators and authorized field supervisors responsible for consequential decisions and record the outcome.
Explore governed automationOne connected workflow.Illustrative scenario. The implementation depends on your systems, asset scope and approval requirements.
Connect with Pragma Edge
Start with the challenge.
Build the connection.
Bring your business goal. Let’s shape a practical next step.