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AI Agents

Give AI a job. Give it boundaries.

Design enterprise agents around specific responsibilities, approved tools and clear escalation. Connect useful assistance to the business systems it needs.

CONNECTED OPERATING FLOW
01Purpose-built roles
02Authorized actions
03Evaluation & supervision
PRAGMA EDGEAI AgentsContext. Ownership. Outcome.
Test realistic requests, observe tool use and keep people involved in consequential decisions.
THE OPPORTUNITY

Start where it matters.

An agent is an operating participant in a workflow. It needs a defined remit, dependable context and a way to recover when its assumptions are wrong. Begin with a narrow task where a human can judge the outcome and the cost of an error is understood.

CAPABILITY IN MOTION

AI Agents: from design to operation.

An agent is an operating participant in a workflow. It needs a defined remit, dependable context and a way to recover when its assumptions are wrong. Begin with a narrow task where a human can judge the outcome and the cost of an error is understood.

01AI AGENTS

Purpose-built roles

Define the task, expected output and situations in which the agent should stop.

Put it into practice
Specify inputs, permitted actions, completion criteria and escalation triggers.
AI AGENTS / FROM DESIGN TO OPERATIONS

Define the task. Bound the agent. Verify the result.

An agent is an operating participant in a workflow. It needs a defined remit, dependable context and a way to recover when its assumptions are wrong. Begin with a narrow task where a human can judge the outcome and the cost of an error is understood.

CONNECTED OPERATING FLOW
01Write the operating contract
02Connect enterprise context
03Test difficult cases
PRAGMA EDGEAI AgentsContext. Ownership. Outcome.
Include ambiguity, missing data and failed tools in the evaluation, not just ideal requests.
01

Write the operating contract

Specify inputs, permitted actions, completion criteria and escalation triggers.

In this stage

Define the task, expected output and situations in which the agent should stop.

The handoff

A bounded use case with its owner, inputs and acceptance criteria.

02

Connect enterprise context

Integrate approved systems through controlled interfaces.

In this stage

Limit tools and data access to what the role actually requires.

The handoff

A working path with the required context, handoffs and review points.

03

Test difficult cases

Include ambiguity, missing data and failed tools in the evaluation, not just ideal requests.

In this stage

Test realistic requests, observe tool use and keep people involved in consequential decisions.

The handoff

A reviewed operating outcome and an explicit improvement backlog.

Keep the connection going.

Connect with Pragma Edge

Start with the challenge.
Build the connection.

Bring your business goal. Let’s shape a practical next step.

Let’s talk ↗
PRAGMA EDGE / LET’S CONNECT

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Tell us what you’re working on. We’ll help shape the next step.

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