Pragma Edge File GPS (Earlier called Business Monitor solutions) help customers monitor and track the file / integration / API calls end to end. Delivering End to End Monitoring across any applications, tie SLA and set scenario based alerts.
Pragma Edge File GPS
File Tracking and Tracing: File GPS is a single solution that enables organizations to capture, collect, enrich, aggregate, contextualize file events to track and trace files as they move through various disparate IT systems and business applications. File GPS is business focused. It provides insights for the business to bring situational awareness to the file activities impacting customer business processes and enabling proactive responses to problems or degrading processes.
SLA Management: FileGPS is a single solution that uniquely provides the ability for an organization to perform SLA monitoring and management across disparate IT systems and business applications. It allows for the collection of related events from disparate systems, correlates the events and can apply the business context or nomenclature necessary to make the information presented more meaningful for business users. Business end users can manage and monitor file processes and assign required SLAs because the events can be contextualized in business terms, not IT terms. SLAs can be set at the partner, enterprise, business unit/group and file/transaction levels.
Business-User Interface: FileGPS provides a simplified business end-user activity dashboard and SLA management interface to allow the business users, most knowledgeable about customer file activity and organizational commitments, to manage, track and get alerts on file activity and SLA non-compliance. Alerts can be personalized and can be received either on the dashboard, email or SMS.
Data Security/Access Controls: FileGPS provides fine-grain access controls for data security and restricting end-user access. The solution allows for end-users and groups to be set up to view and/or manage SLAs for a specific customer or set of customers and can also restrict viewing to a specific file from a specific customer. This enables greater business end-user participation in the solution because they won’t have access to information outside their responsibility.
API Framework: FileGPS provides an API framework to allow any system to connect to it for real–time file event collection. The framework offers implementation flexibility to accommodate applications with various degrees of openness. The framework allows for event queueing and catchup in the event of systems going off-line.
Data Model/Data Enrichment: FileGPS provides a canonical data model for standardizing event data collected from disparate systems within the enterprise. More importantly, FileGPS allows each system in the process to enrich data collected to add more business context to the events being monitored. Business enriched event data provides more meaningful insights for business end user experience and removes the complexity inherent in IT systems with their myriad, disparate identifiers and technical naming conventions.
Event Correlation: FileGPS’s sophisticated event correlation engine applies the intelligence to data collected to correlate the various events received from the participating business applications. The engine uniquely identifies files received and links all the events together to trace the lineage and activities of the file as it moves through the enterprise across the various participating applications. It even handles events received out of sequence due to system outages or planned downtime.
Big Data/Scalability/Performance: FileGPS is built on Big Data technology that can scale for business activity growth and to meet your expanded future needs. Its high-speed event collection, streaming and NoSQL database provides the architecture components and capabilities to meet the most demanding business processes requirements. This high-performance solution has delivered an incredible 4 million events per hour in a customer production setting.
Pragma Edge File GPS Benefits
- Monitor your Strategic goals, Operational Intelligence, Business Operations and Process improvements
- Monitor Supplier performance, Predictive maintenance
- Improve customer satisfaction
- Manage and react to performance grantee before they are hit
- Monitor and Manage your performance of business process
- Compare your process performance by industry standards
- Integrate any business process exception to business users that can resolve the business case
- Manage the exception using efficient tracking process
- Send Alerts by email, Phone
- Predict the KPI based on current and past trends
- Create business reports on the fly, generate multi dimensional report as needed
- Monitor process across wide technology platforms like IBM WebSphere, Microsoft, Oracle Applications, SAP, Mainframe, AS400 and other technology platforms
- Comprehensive management & monitoring Web console with enterprise-level security